Monica Donald

It was my very first trip to Japan, and I couldn’t have asked for a better experience. From the very beginning, the communication with Japan City Tour was clear, friendly, and reassuring. When I arrived in Japan, everything went smoothly—transportation, check-ins, and the daily schedule were all perfectly arranged.

What impressed me most was our guide. With a great sense of humor and deep knowledge, he made every historical site and cultural story both fun and easy to understand. Thanks to him, I felt not just like a tourist, but as if I were traveling with a friend who truly loves Japan.

I am deeply grateful to Japan City Tour for making my first visit to Japan such a memorable and moving experience. I will definitely choose them again for my next trip!

Emily Ramsey

If you’re planning to visit Japan, Japan City Tour is the way to go. Communication via email was seamless, and we had the pleasure of working closely with Kuni during the planning phase. Despite our numerous requests, Kuni was always accommodating and responsive. As we approached our arrival and throughout the rest of our stay, Yuki became our main point of contact. We were able to easily reach out via WhatsApp, and were also provided with local phone numbers for any immediate needs. My husband particularly appreciated how convenient and user-friendly WhatsApp was. Yuki truly went above and beyond to assist with any questions or concerns we had during our travels. The tour guides were also exceptional—each one customized our experience to match our interests and preferences. A helpful tip: be sure to pack comfortable shoes, as there’s plenty of walking involved. Overall, I would highly recommend Japan City Tour for anyone visiting Japan.

Chad Mizunaka

Yuki was our personal guide, and his attention to detail as well as his flexibility to adjust our schedule on the fly was greatly appreciated, as traveling with to young children can be a challenge. Having all our transportation needs already handled was the only way to go. Mahalo Yuki and Japan City Tour!

Zen Résidence Laos

I been very happy about there service and Information they provide. Basically I had for the money that I paid.

Kaito Minamikawa

Amazing service with the most kind and polite people! Our travel to Japan was so memorable and having a guide to educate us along the way made the trip more memorable. I’ll definitely be back with my partner to try the various tour options throughout the seasons.

Birinder Rakhra

We had an amazing trip to Japan. The iteniary was well scheduled and organised. We got to see the main places of interest, Tokyo,Kyoto, Nara, Hiroshima and Osaka. It involved a lot of walking, going up and down stairs etc so definitely require good walking shoes and be prepared to be out and about for full days. The guides were punctual and friendly, accommodating . Vegetarian food was a little challenging to find but is available, just requires a bit of research and forward planning. The guides were good at seeking out some Vegetarian /Vegan restaurants during our guided tours for lunch. Public toilets were very clean . Service of tour operator was excellent and the chosen hotels were great especially with regards to good location within the cities with easy access to public transportation . Overall would highly recommend this trip and using Tokyo City Tours

Kya D’Nae

I purchased the 7 day Japan tour for a group of three for July. Communication through email had been very easy for us, and they worked with us to tailor our tour for us. The only thing we were in charge of was getting to and from Japan. They scheduled our transportations, accommodations, and booked our experiences for us!

Our group waited too late in telling Japan City Tour about certain experiences, so we missed out on them. Be sure to tell them way in advance about booking or reserving experiences (like the kirby or pokemon cafe, for example).

We had two tour guides for our trip, Hiro and Lisa. Hiro was our tour guide for Tokyo while Lisa was our tour guide for Kyoto. Both tour guides were very sweet, accommodating, and knowledgeable. We missed them most when leaving Japan! They were not afraid to stray from the planned itinerary, especially since our group was small.

Another thing to note is that for this specific package, transportation is only included during the tour hours. They will give you train passes (usually on a lanyard) at the start of the tour, and the guides will take them back once they drop you back off to your accommodation. So, for any train you wish to use before or after your tour time starts, you will have to purchase tickets on your own. Tour time for this package was from 9am to 5pm.

We also needed to purchase train tickets on our own for the theme parks. While the company will book theme park tickets for you, you will be in charge of going and returning from there. None of the extra train tickets we bought were expensive, and the ticket machines are easy to use and understand after the first time of us using them, so you will have no problem if you wish to explore before or after your tour time!

Meals that were provided was mostly lunch. The breakfast that is included is the hotels complimentary breakfast, so it’s up to you if you wish to get your breakfast elsewhere. The breakfast at Royal Park Iconic Shiodome and Kyoto Century Hotel were delicious, so we ate breakfast at the hotels! We also did the Ryokan experience at Kinoe Ryokan for one night. Here, dinner and breakfast are included in the price. Highly recommend if you’re interested even a little bit in traditional accommodations and food. Meals for theme park days are also up to you. We ate the complimentary breakfast at the hotel, snacked around the theme parks and ate lunch at the theme parks, and then ate at local restaurants for dinner. In summary, dinner will be out of pocket and breakfast and lunch are included.

Japan City Tour made my first trip to Japan fun and exciting! I learned a lot more than I would have if I planned all of this alone. Again, the guides are amazing at what they do, and we talk about how much we miss them all the time! When I next visit Japan (hopefully soon), I will be sure to book one of the tour packages this company has to offer!

Sanjeev Kumar S

The trip was very well organized. Very professional guides. Highly recommended.

Leoner Ruezga

An excellent travel agency that comes highly recommended from the outset, providing you with support and information to help you plan your trip. In my case, it was a family tour just after Japan opened its borders to tourism due to COVID-19, and they helped us with the visa application and other necessary paperwork. The tour was very well organized from the moment we arrived, as was the logistics throughout the trip. The tour guides who were with us were excellent in every way, each with their own special way of leading the group. My congratulations to Maria Harada, Kairu, Toshio, Nobu, and Yoko, who made our trip an unforgettable experience.

Stefanie A.

I had a great experience with Tokyo City Tour, they really helped me to make my Go To Travel trip into the amazing trip it was.