Reliable Concierge Service in Japan where the language is not understood

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Traveling to Japan for the first time, not speaking the language, and not knowing where to go when plans suddenly change might feel pretty daunting. But there is no need to worry as we can help you when you need someone to translate for you, when a natural disaster hits the area where you are staying, or if you just need help with making a reservation and ordering your food in that local gem where nobody speaks English. See what we can do for you with our concierge service!

A Worry-free Japan Tour

Every customer who books a private Japan tour through us will get free concierge service from us for the full duration of their stay. We will connect with you through WhatsApp (or another app that you use) before you get on your plane to go to Japan. From that moment, we can help you with any questions you might have and you can use our handy translation service.

Japan is not free from natural disasters. Imagine this; you travel to Kyushu during typhoon season and a storm hits the town you were supposed to travel to that day directly. Obviously, your hotel stay, train reservations, and any activities you would have scheduled there will need to be canceled. You only have to send us a message, and we will let you know exactly what you need to do, help you with the language where necessary.

We make sure you get all refunds you are entitled to. Because we understand your vacation time is valuable, we will also help you with making a new plan for the day by giving you recommendations on safe highlights and local areas to visit on that day and help you with new reservations if necessary.

Also if you have a personal accident or incident during your trip, we are there for you. Especially in the countryside, it might be hard to find an English speaking police station and hospital, and for health reasons as well as for insurance reasons it is important that all business is taken care of properly. One message to us, and we will help you with all translation that is necessary and walk you through the steps you need to take. That is at least one worry less!

Japan Reservation Concierge Service

Our concierge service is not only for when things go wrong during your Japan tour; we are also there to make your trip even better by helping you with getting reservations in restaurants that normally can’t take reservations from non-Japanese speaking customers. Of course, we won’t leave you to it after making the reservation, but we will also help you with your order if you can’t read the menu or communicate with the staff once you are there. This way, you can experience a meal at a restaurant that you would have not entered by yourself.

It doesn’t stop at restaurants; we can help you with live translation by phone at any location. Whether you are trying to ask a question at your non-English speaking hotel, in a shop, at an amusement park, or on the street, we have got you covered.

And last but not least, we can help you with recommendations for entertainment and nightlife. Especially in large cities like Tokyo or Kyoto, it is not always easy to figure out where to go at night when you want to discover the local nightlife. Truth be told, depending on the area you are it is sometimes downright difficult to find a local bar or club that has a great atmosphere, is affordable, not a tourist trap, AND accepts non-Japanese speakers.

The good news is that places that do tick all of those boxes are very much there, you just need to know where they are. That is where we come in; our local network has many nice recommendations for all kinds of travelers. Whether you are looking for a hip and happening DJ bar, a stylish after-hours bar, a lively dance club, or just a place with live music and good vibes, we know where you can go.

Your Japan Tour

As seasoned Japan experts, we can help you create your perfect Japan tour including our great free concierge service. Contact us to start planning your unforgettable holiday to this fascinating country full of once-in-a-lifetime experiences, culture, history, nature, and delicious food!

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